Appointments

• Bookings require full or partial payment.

• Cancellations must be made 24 hours in advance to avoid a 50 % fee.

• Late arrivals (15 min+) may lose the slot.

Refunds

Services, digital products, and event tickets are non-refundable.
Merch may be exchanged within 7 days if unused and in original packaging.

Privacy & Media

Client photos or videos may be used for promotional content unless opted out.
All personal information remains private and secure.